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Can Culture Save an Organization?
- surabhi.lakhera
- Aug 13, 2020
- 2 min read
Updated: Aug 14, 2020
The last six months have been a rollercoaster ride for us. This pandemic changed everything
and pushed us to sat down to re-think our way of working. In the beginning, we faced a lot of
trouble adjusting to “new normal”. Closing down the office and shifting everything to work from
home was challenging.
ShopKirana is one of the few firms which did not close down its operation for once. We
effectively used our strong supply chain and worked in tandem with public administration &
police department to serve essential commodities to people. While doing so, we realized
ShopKirana has technology and supply chain to help people from other cities also. Hence, we
expanded to Kota and Jabalpur without sending anyone on the ground. This required a huge
shift in mindset.
We are an operation oriented firm. To deliver essential commodities to the general public through
retailers, we inevitably need few employees to ensure logistics and supplies. The security of
employees and customers is the first priority. We fumigated the warehouses then provided masks, kits, glove, and sanitizers. The salaries of people working on the ground increase to 1.5 times. Soon the coordination became easy and we are able to serve the country in the time of need.
ShopKirana has been able to achieve big milestones because of undying belief in our culture.
We as a company fail, fight, and celebrate success together! In normal days, there was almost
daily cake cutting as we either crossed a milestone or it’s a birthday. Now it has shifted to
hangout parties. Once in a month, complete HQ used to walks down to Chhappan to enjoy Poha
and jalebi in breakfast. We shifted our tradition to a “virtual breakfast party”. It gives us an
amazing opportunity to interact with them and their family. There has been constant effort to
bring everyone on the same page. We arrange alternate days sessions ranging from –“how to
punch- in on portal” to “how to file taxes”. The HR team has also allocated 1 hour daily where they call up 6-7 people to just know how they are doing.
We have opened our office again with 10-15 people only. But it doesn’t feel like office without
people. We received a lot of messages that they miss playing music, dancing on the stage,
evening snacking, and our highly competitive video game matches! I am sure that ShopKirana
family will endure this pandemic and come out stronger than before.
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Yes, the ShopKirana blog makes a compelling case that culture can indeed save an organization, especially during crises like the pandemic—where their strong sense of shared failure, fighting together, and celebrating wins kept the team resilient, operations running smoothly, and even enabled expansion without physical presence. By prioritizing employee well-being through virtual hangouts, daily check-ins, and a true family-like bond, they turned challenges into opportunities to emerge stronger. In a similar way, when students face overwhelming pressure from tight deadlines and complex topics, a supportive academic culture—like the reliable guidance from Biology Assignment Help UK—can make all the difference in staying on track and succeeding.
Great insights on how culture can truly sustain a team through hard times reshaping mindsets and boosting resilience. It reminded me of how even individuals like Zach Roerig Age constantly evolve and adapt in life and career. Culture really can save an organization when everyone embraces shared values
"Organizational culture plays a crucial role in driving success, just like the quality of the tools you rely on every day. A strong, positive culture fosters teamwork, innovation, and trust—key ingredients for growth. Just as you would choose a trusted Dental instruments supplier in UAE for your practice, investing in the right culture can ensure your organization thrives in the long run."