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Can Culture Save an Organization?
- surabhi.lakhera
- Aug 13, 2020
- 2 min read
Updated: Aug 14, 2020
The last six months have been a rollercoaster ride for us. This pandemic changed everything
and pushed us to sat down to re-think our way of working. In the beginning, we faced a lot of
trouble adjusting to “new normal”. Closing down the office and shifting everything to work from
home was challenging.
ShopKirana is one of the few firms which did not close down its operation for once. We
effectively used our strong supply chain and worked in tandem with public administration &
police department to serve essential commodities to people. While doing so, we realized
ShopKirana has technology and supply chain to help people from other cities also. Hence, we
expanded to Kota and Jabalpur without sending anyone on the ground. This required a huge
shift in mindset.
We are an operation oriented firm. To deliver essential commodities to the general public through
retailers, we inevitably need few employees to ensure logistics and supplies. The security of
employees and customers is the first priority. We fumigated the warehouses then provided masks, kits, glove, and sanitizers. The salaries of people working on the ground increase to 1.5 times. Soon the coordination became easy and we are able to serve the country in the time of need.
ShopKirana has been able to achieve big milestones because of undying belief in our culture.
We as a company fail, fight, and celebrate success together! In normal days, there was almost
daily cake cutting as we either crossed a milestone or it’s a birthday. Now it has shifted to
hangout parties. Once in a month, complete HQ used to walks down to Chhappan to enjoy Poha
and jalebi in breakfast. We shifted our tradition to a “virtual breakfast party”. It gives us an
amazing opportunity to interact with them and their family. There has been constant effort to
bring everyone on the same page. We arrange alternate days sessions ranging from –“how to
punch- in on portal” to “how to file taxes”. The HR team has also allocated 1 hour daily where they call up 6-7 people to just know how they are doing.
We have opened our office again with 10-15 people only. But it doesn’t feel like office without
people. We received a lot of messages that they miss playing music, dancing on the stage,
evening snacking, and our highly competitive video game matches! I am sure that ShopKirana
family will endure this pandemic and come out stronger than before.
"Organizational culture plays a crucial role in driving success, just like the quality of the tools you rely on every day. A strong, positive culture fosters teamwork, innovation, and trust—key ingredients for growth. Just as you would choose a trusted Dental instruments supplier in UAE for your practice, investing in the right culture can ensure your organization thrives in the long run."
"Absolutely! A strong organizational culture can drive ethical behavior, accountability, and employee engagement, which are all essential for effective Regulatory & Compliance. When culture and compliance go hand in hand, organizations not only meet regulations but also foster trust and long-term success."
Consider the metaphor of a Commercial Storm Damage Restoration GTA company. In the aftermath of a severe storm, the most passionate, mission-driven team will fail if they lack the technical expertise, rapid response protocols, and specialized equipment to restore properties. Conversely, a company with only tools and no culture—no shared commitment to urgency, empathy, or community—will falter in trust and coordination. It's the fusion of a service-driven culture with technical excellence that truly saves the day (and the organization).
Without a doubt, a strong, positive culture can be the very lifeline that rescues and sustains an organization. It fosters resilience during challenges, inspires innovation, and builds unwavering loyalty from both employees and clients. A culture built on integrity and shared purpose doesn't just save an organization; it propels it to thrive. We see this firsthand in our field, where trust and precision are everything. As a leading dental instrument supplier in UAE, we believe our commitment to a culture of reliability and partnership is the core reason for our enduring relationships and success.
In healthcare, this truth is paramount. A culture of safety, precision, and patient-centered care directly translates to outcomes and trust. For instance, consistent use of reliable, single-use tools like disposable SpO2 sensors isn't just a procedural choice—it's a cultural commitment to infection control, accurate monitoring, and putting patient well-being above all. It shows that the organization's values are operationalized in daily practice.